Mediation Services
Dispute Resolution
Danny Gelb Mediation Services
6 Tautari Street, Orakei, Auckland
Ph 0800 HELP ME (0800 4357 63)

Mediation services - The Next Step is taking your dispute or conflict to mediation
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I think I would like to use alternate dispute resolution (ADR) and attend meditation to resolve my dispute. How do I make it happen?

 

Summary:

It is very simple, you contact us by email or phone (09) 357 6085 to discuss our mediation service. I will talk with you and all the other parties required for the mediation. An Agreement to Mediate & a Confidentiality Agreement gets distributed to all parties for their authorisation. A location and date is set and I see you all there on the day.

 

Detailed:

The first item on this agenda is to contact us by email or phone (09) 357 6085to discuss our mediation service. If I am conducting a mediation at the time you phone I will not be able to take your call, however my assistant will gladly do so or just leave a message on my voice mail for me to return.

 

In our initial phone call I will ask you various questions such as: -


• What is the nature of the dispute? Is it a commercial, contract, employment or domestic dispute?
• In a paragraph or less can you give me a very brief summary of what lead to this dispute?
• Should this matter go to mediation, who else do you think needs to be there.
• What have you done so far in trying to resolve this dispute?
• Have you discussed the possibility of mediation with the people you are in dispute with?
• Is there any urgency or time constraints that you need to address?

 

Now I would need to contact the other parties to this dispute to have a very similar conversation with them. Upon concluding the communications with all the parties I will then decide if the dispute is suitable for mediation and if it is, am I an appropriate mediator for this matter. Should I decide that I am not an appropriate mediator then I will recommend another mediator that would be able to assist.

 

The appropriate paperwork is sent round for all to authorise and we set a date and location for the mediation. Prior to this date I invite all parties to make a submission to me as to what the dispute is all about, how it eventuated and what possible outcomes they are seeking. These submissions are for my eyes only to give me an insight prior as to what this is all about and will not be showed to the other parties or tabled at the mediation.

 

Danny Gelb
Danny Gelb Mediation Services
Land and Building Solutions Ltd
danny.gelb@mediate.co.nz
(09) 357 6085